PRIVACY POLICY
Last updated: September 17, 2026

Cabana Joe’s Pool Care LLC, doing business as Cabana Joe’s Pool Care & Renovations (“Cabana Joe’s,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit https://www.cabanajoespoolcare.com, contact us, request service, or communicate with us by phone, email, or text message.

A. INFORMATION WE COLLECT

We may collect the following information:

  • Contact information, such as your name, phone number, email address, and service address
  • Service information, such as details about your pool, spa, and equipment, photos you send us, and the services you request
  • Appointment and communication details, such as scheduling requests and messages you exchange with us
  • Payment and billing information needed to complete a transaction
  • Technical information collected automatically when you visit our website, such as your IP address, browser type, device information, and pages visited

B. HOW WE USE YOUR INFORMATION

We use personal information to:

  • Respond to your inquiries and provide quotes and estimates
  • Schedule, confirm, and complete pool service, repairs, installations, inspections, and renovations
  • Send appointment confirmations, reminders, and service updates
  • Process payments and maintain customer records
  • Send marketing communications where you have given consent
  • Improve our website, services, and customer experience
  • Comply with legal obligations and protect our business

C. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share information with service providers who help us operate our business, such as scheduling, customer relationship management (CRM), communication, payment processing, and website hosting providers. These providers may use your information only to perform services on our behalf. We may also disclose information when required by law or to protect our rights, property, or safety.

D. SMS COMMUNICATIONS
Text Us SMS Program: [SMS NUMBER]

By providing your phone number through our opt-in form located at https://www.cabanajoespoolcare.com/text-us and selecting one or both of the optional SMS consent checkboxes, you agree to receive SMS communications from Cabana Joe’s Pool Care & Renovations at the phone number provided. Messages associated with the Text Us SMS Program will be sent from [SMS NUMBER].

Non-marketing messages. If you select the non-marketing consent checkbox, messages may include responses to your inquiry, follow-up questions, requested service or pricing information, pool evaluation and estimate follow-ups, appointment confirmations, reminders, scheduling updates, technician arrival notices, service visit updates, and other customer-care messages related to your request.

Marketing messages. If you select the marketing consent checkbox, messages may include seasonal pool care promotions, weekly pool service specials, equipment upgrade offers, renovation and remodeling promotions, and other Cabana Joe’s Pool Care & Renovations news.

The consent checkboxes are optional and are not pre-selected. You may agree to receive one type of message without agreeing to the other.

Message frequency may vary based on your interactions with us. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages. You may reply STOP at any time to opt out or HELP for assistance. Consent to receive SMS communications is not a condition of purchasing goods or services.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers for support services, such as customer service, CRM systems, or communication platforms, is permitted solely for the purpose of operating our services. All other use cases exclude the sharing of text-messaging originator opt-in data and consent. This information will not be shared with any third parties.

The Text Us SMS Program is also governed by our Terms and Conditions: https://www.cabanajoespoolcare.com/terms

E. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use the site. You can set your browser to refuse cookies, although some parts of the site may not work properly.

F. DATA RETENTION

We keep personal information only as long as needed to provide our services, maintain customer and service records, and meet legal, tax, and accounting requirements.

G. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

H. YOUR CHOICES

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may opt out of text messages at any time by replying STOP. You may opt out of marketing emails by using the unsubscribe link in the email.

I. CHILDREN’S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

J. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated date.

K. CONTACT US

Cabana Joe’s Pool Care LLC
733 W University Dr, Tempe, AZ 85281
Phone: (480) 720-2612
Email: CabanaJoesPoolCare@gmail.com